Easily turn on any of the hundreds of automated workflows to keep your business running at peak performance - anywhere, anytime.
Effective customer engagement with prospecting, lead tracking, and post-sales analysis.
Expand your pipelines with instant feasibility results and advanced network planning.
From sales and scheduling to implementation and support, it's integrated and workflow ready.
Alpha|Stack helps companies profitably engage customers by simplifying all aspects of ISP business lifecycles. Now you can provide instant service quotes, track and project revenues for sales projects, manage deployments and resources, and generate complex tax-encoded invoices using a flexible billing service - all with just a few simple clicks. From key performance analytics that span your entire organization to a fully integrated, real-time network monitoring and issue resolution system, Alpha|Stack can do it all. Flip a switch to easily turn on any of the hundreds of automated workflows to keep your business running at peak performance anywhere and anytime you need it.
• Robust workflows and scheduling to keep your techs on track.
• Fully integrated with the sales pipeline and issue resolution systems.
• Network planning verification without ever leaving the office.
• All implementation stages are instantly communicated between departments.
• Invoice customers any time: monthly, weekly, or specific day of the week.
• Prorate invoices, create usage tiers, and set caps or overages.
• Agents and managers have clear insights into all aspects of customer billing.
• Open access to resources essential for quality customer engagement.
• Notifications can be configured for: Email, SMS, and In-app.
• Inventory management.
• Contract management and renewals.
• Robust reporting.
• Configurable late notice system.
• Send public or private messages.
• Feature-rich customer portal.
"Without Alpha|Stack, many of my growth plans would have to be put on hold, and the ones that I do go forward with would have been stymied by excessive manual tasks and disparate billing processes. I couldn't be happier with our results."
CEO One Ring Networks
"The software is awesome. We've been able to do so much more with Alpha|Stack by spending less on the entire system than what we were spending with our prior NMS vendor alone."
Vice President Echo Technologies
2030 Powers Ferry Rd, Atlanta, GA 30339