Alpha|Stack offers you the ability to give your customers a self service customer portal to suit their business needs. The Alpha|Stack customer portal is a one stop location for your individual customers to get information on their usage, pay their bill and more
Automated Payments
When you use Alpha|Stack your customers can pay their bills, and even set up auto-pay. This will simplify the lives of both you and your customers. They can also access past bills, and even set up paperless email statements.
Usage Monitoring
On the Alpha|Stack portal telecom companies can include usage reports for individual customers. This will allow you complete transparency with your customers so there is no room for doubt when it comes to their usage of the internet circuit.
Service Requests
Within the portal your customers will be able to submit service requests easily. Whether it be wanting to change the type of service, their credit card, or the location of service you can do all of this and more in the customer portal.